At Flekh, we value transparency and fairness in how we handle subscriptions. Please review our refund and cancellation terms carefully before subscribing.
Frequently Asked Questions
Can I cancel my plan if I no longer need it?
Yes, you can cancel your subscription at any time by contacting our support at contact@flekh.com.
What happens when I cancel my plan?
Your plan stays active until the end of your billing period (monthly or yearly). You won’t be charged for the next cycle after cancellation.
What happens to my videos, tasks, or posts after cancellation?
Your existing content will remain accessible, but you may lose access to premium actions like publishing, approvals, or other advanced features based on your plan.
What do you use for processing payments?
We use Paddle as our payment provider. Paddle manages billing, tax compliance, invoicing, and currency conversion on our behalf.
Will I get a refund if I cancel my plan?
We do not offer refunds once a subscription has started. However, we provide a 14-day free trial to help you evaluate if the product fits your needs. You can explore all features during the trial and cancel any time before it ends to avoid being charged.
Can I pause my subscription instead of cancelling?
We do not currently support pausing a subscription. You can cancel and reactivate anytime.
How do I reach support for billing or subscription issues?
Please email us at contact@flekh.com. We typically respond within 24–48 hours.
What should I do if I’m unhappy with a charge or thinking of raising a dispute or chargeback?
Please reach out to us first at contact@flekh.com. We're happy to resolve billing issues directly and quickly. Initiating a chargeback without contacting us may lead to temporary suspension of your account while the issue is reviewed.